Cancellation and Returns Policy

Cancellation of a transaction is subject to the provisions of the Consumer Protection Law, 1981 (the “Consumer Protection Law”), and the Consumer Protection Regulations (Cancellation of a Transaction), 2010 (the “Consumer Protection Regulations”). Cancellation must be made by a cancellation notice delivered by any of the following methods: By telephone: 053-2324488 By registered mail to: Customer Service Department, GIMIX, Ice Mall Eilat By email: info@gimix.co.il The cancellation notice must include your name, ID number, order number, and a contact telephone number. Under the Consumer Protection Law and the Consumer Protection Regulations, products made especially for the customer according to specific measurements or special requirements are not eligible for cancellation, except where the product is defective, does not match the details provided to the customer about the product, was not supplied on the agreed date, or where the Company has otherwise breached the Terms of Use.

By telephone: 053-2324488

By registered mail to: Customer Service Department, GIMIX, Ice Mall Eilat

By email: info@gimix.co.il

The cancellation notice must include your name, ID number, order number, and a contact telephone number.

Under the Consumer Protection Law and the Consumer Protection Regulations, products made especially for the customer according to specific measurements or special requirements are not eligible for cancellation, except where the product is defective, does not match the details provided to the customer about the product, was not supplied on the agreed date, or where the Company has otherwise breached the Terms of Use. For products made especially for the customer according to specific measurements or special requirements, no cancellation right will be granted שאינה עקב פגם במוצר נושא העסקה או אי התאמה בין המוצר לבין הפרטים אשר נמסרו ללקוח בנוגע למוצר או עקב אי אספקת המוצר במועד שנקבע לכך או בשל כל הפרה אחרת של תנאי השימוש מצד החברה.

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